Shipping Policy
A legal disclaimer
APF Consulting, LLC makes every effort to ensure timely delivery of products and services, but we can't guarantee delivery times or be held responsible for delays caused by third-party carriers, weather, technical issues, or other circumstances beyond our control. For digital products, access is typically instant but may be delayed by technical errors, email filters, or third-party service interruptions. For physical products, shipping timelines are estimates, not guarantees. By purchasing from us, you agree that shipping and delivery risks — including delays, damage, or lost items — are generally beyond our control and don't by themselves constitute grounds for liability against the Company.
Shipping Policy
1. Digital Products
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All digital products — courses, compliance kits, downloads, and other electronic content — are delivered electronically.
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Delivery is typically immediate upon payment, but in some cases may take up to 24 hours.
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Products are delivered via email, secure download link, or customer portal.
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You're responsible for providing a valid and accessible email address.
2. Physical Products
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Physical items — such as printed certificates, training manuals, or merchandise — are processed within 3–5 business days of payment.
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Standard shipping within the U.S. takes 5–7 business days; international delivery may take longer.
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Shipping costs, where applicable, are calculated and shown at checkout.
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Tracking information, where available, is sent once your order has shipped.
3. Failed Deliveries & Incorrect Addresses
You must provide accurate shipping details at the time of purchase. APF Consulting, LLC is not responsible for lost, delayed, or undeliverable shipments due to incorrect or incomplete addresses, and reshipping fees may apply if items are returned to us for that reason.
4. Damaged or Lost Items
If a physical product arrives damaged, or doesn't arrive within the expected timeframe, contact us within 7 business days of delivery or expected delivery. We'll work with the carrier to resolve the issue, but replacement or refund decisions are made at our discretion.
5. Customer Support
For shipping-related questions, contact us at:
APF Consulting, LLC
Email: info@apfconsultingllc.com
Phone: (559) 837-1004
Mailing Address: PO Box 847, Tulare, CA 93275
We aim to respond to all inquiries within 2 business days.